"It's very different to doing it yourself, where you're always worried about whether your tenant is going to move out, how you'll afford the mortgage without them, how much you have to pay an agent every time you need a new tenant and so on. Northstar takes all those worries away."
Owner of five properties in Barnet, Northolt, Islington, Neasden and Lewisham
Naomi King already owned a couple of flats, which she was letting, before she heard about Northstar through friends. She met Agi Eugenio and, knowing how buy-to-let works, she was very impressed with the method he had devised and the professional way in which he operated. She explains:
"When my husband died, I had some money for my two boys (aged 17 and 21) and this was the perfect way to invest. I bought five properties with Northstar within three years. These investments will be my pension and also investments for my boys. I will advise them to keep investing, and I plan to keep my properties for a number of years yet.
I got three or five year leases on all the properties and they have caused me very little work. When the occasional bit of maintenance needs doing, I call one of the firms recommended by Northstar and they sort everything out for me quickly, economically and well. I have no direct dealings with the local authorities or housing associations apart from the occasional form to sign. All the properties make a profit each month.
Agi Eugenio has made this whole process very simple. He is very efficient and on top of everything. I certainly don't begrudge paying the Northstar service fee because I know he earns it. He negotiates well on purchase price and he has the refurbishment off to a fine art. If there are ever any issues, he just says, 'I will come back to you with a solution', and he does just that – every time."
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